Legal
Last updated: 9 October 2026
Mapories Books is a brand of Samarti Art Ltd. Samarti Art runs this website and the app, sells the books and is responsible for your data.
The company
- Company
- Samarti Art Ltd. (САМАРТИ АРТ ЕООД), a single-member limited liability company
- Registered address
- 57 Vasil Stefanov St., bl. 57, entr. B, fl. 5, apt. 35, Manastirski Livadi, Triaditsa district, 1404 Sofia, Bulgaria
- Company number (UIC)
- 208055883, Bulgarian Commercial Register
- VAT number
- BG208055883
- Represented by
- Lyubka Dimitrova, manager
- Website
- samartiart.com
Contact
- About an order
- orders@maporiesbooks.com — cancelling, delivery, a book that arrived wrong
- Any other question
- office@maporiesbooks.com — including requests about your data; see the privacy policy
- Company matters
- office@samartiart.com
We answer in English or Bulgarian, usually within two working days.
Complaints and disputes
Write to us first. Most problems with an order are solved with one email, and the terms say what we do when a book arrives wrong.
If we cannot settle it, consumers can turn to:
- the Bulgarian Commission for Consumer Protection, kzp.bg, and its conciliation commissions for out-of-court settlement;
- the consumer authority or European Consumer Centre in your own EU country.
For personal data, the supervisory authority is the Bulgarian Commission for Personal Data Protection, cpdp.bg.